The 2025 Playbook: How Advisory Firms Can Win the Future
Operations

The 2025 Playbook: How Advisory Firms Can Win the Future

Get the 2025 playbook for advisory firms: succession, personalization, AI, M&A, and team evolution—why execution is the new competitive edge.
Ryan George
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Competing in an Age of Disruption

Advisors face unprecedented pressure to evolve. Demographics, technology, and client expectations are reshaping the competitive landscape. The winners will be firms that embrace structural, technological, and cultural shifts while delivering on client expectations.

1. Preparing for the Advisor Exodus

Cerulli projects that more than 37% of advisors will retire within the next decade, putting $12.9 trillion in assets into motion. The urgency is clear: firms must build robust succession plans or risk client attrition.

“Nearly 40% of advisors are set to retire within 10 years—continuity is now a growth strategy.”

Forward-thinking firms are grooming next-gen leaders, formalizing succession policies, and leveraging acquisitions to capture assets in transition.

2. Beyond Performance: Personalized Value

Performance alone is no longer enough to retain clients. BNY Pershing’s data reveals only 52% of affluent investors are satisfied with their advisor’s performance. Clients want proactive, tax-smart, and values-aligned planning instead.

Cerulli further notes that 69% of investors prioritize tax reduction strategies. Advisors who integrate tax planning into the client experience will win loyalty in a highly competitive market.

3. Turning AI Into Everyday Advantage

According to BCG, AI copilots can free up 25% of advisor capacity. Tools like Morgan Stanley’s Advisor Copilot save advisors 10–15 hours per week , while improving accuracy and documentation.

AI is no longer experimental—it’s an everyday advantage. Firms that fail to adopt it risk shrinking margins and diminished client experience.

Bonus: Download our whitepaper, "AI in Financial Planning: Baby Steps to Implementing New Technology".

4. Growth Through Acquisition

United Planners’ 2025 M&A study shows that 75% of firms plan to acquire another practice in the next three years. The top motivations? Accelerating growth and acquiring talent.

But scale without integration is fragile. Firms must prioritize culture, client experience, and operational alignment to unlock the true potential of acquisitions.

Bonus: Take the 2-Minute Quiz to Pinpoint Operational Gaps in Your Advisory Firm

5. The Rise of the Modern Team

The AdvizorPro 2025 Team Structures Report indicates that advisory teams average 2.8 members, with younger, more diverse, and tech-enabled groups growing fastest.

Platforms, custodians, and asset managers must adapt their models to support this team-first approach, which is rapidly replacing the solo practitioner era.

Final Word: Execution Is the Differentiator

As investment products commoditize, execution emerges as the true differentiator. Advisory firms that deliver seamless onboarding, personalized tax strategies, and faster workflows will win the trust—and loyalty—of tomorrow’s investors.

“In 2025, execution is no longer a buzzword—it’s the competitive edge.”
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